Energy for consumers: power is restored a maximum of five days after the storm

GRAND RAPIDS, Mich. (WOOD) – Consumers Energy says it has restored power to most of the hundreds of thousands of people who lost service in storms last week.

Between Tuesday evening and Thursday morning, around 370,000 customers were without power in total, Consumers said. The Jackson-based utility called it one of its 10 largest outages on record, saying more than 7,000 wires were down and more than 200 poles were damaged statewide.

Around 2,000 linemen, including contract teams and crews from several other states, were put to work around the clock to restore service to everyone, but the process still took days.

As of Sunday evening, service had been restored for more than 98% of customers, Consumers said. Most of the remaining outages were scheduled to be restored Sunday evening through Monday.

As of Monday morning, southern counties like Branch, Calhoun, Hillsdale and St. Joseph still had the highest number of outages, with thousands still without service.

Consumers have sponsored events during the outages for customers and will continue to do so in the coming days. Information can be found on its Facebook page.

Customers who have no electricity for more than 120 hours, or five days, can apply for a credit on Consumers Energy website, the company said.

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