• I&M helps customers save energy and potentially money on bills with payment assistance programs, weather protection upgrades and energy saving tips.
• In 2020, the programs assisted nearly 157,000 I&M customers in Indiana and Michigan, for a total of more than $ 67 million in assistance.
FORT WAYNE, Ind., (October 25, 2021) – Sometimes unfortunate circumstances can cause some customers to need assistance or help paying their utility bills. Indiana Michigan Power (I&M) is fueling the next energy saving idea as it offers a variety of payment options and programs, including grants to help qualified Indiana customers improve their bill and protection. against inclement weather, if applicable.
I&M offers grants, programs and payment assistance plans, and would like to remind clients that I&M is there to help them if they run into economic difficulties. The reminder comes during National Energy Awareness Month, which encourages government and organizations to raise awareness of the importance of sustainability and stewardship of the country’s energy resources.
“Helping our customers save energy and money while adding value to their daily lives is important to Indiana Michigan Power,” said Gina Kostoff, residential liaison manager for energy efficiency at I&M. “I&M offers customers programs, flexible payment plans, discounts and energy efficiency tips to help create a safe and efficient home for their families. “
In 2020, I&M assisted nearly 157,000 customers with payment assistance plans and through various local, state and federal organizations for a total of over $ 67 million. Over 130,000 Hoosiers and over 26,000 Michiganders have received financial assistance and signed up for payment plans. It is important for I&M to help customers reduce their energy bills and to offer payment options like those listed below.
I&M works with Dollar Energy Fund and local organizations to provide grants to help customers pay their electricity bills. The neighbor-to-neighbor program helps low-income clients get back on their feet.
Since 2018, nearly 1,200 clients have received grants totaling nearly $ 270,000 through support / assistance from I&M and local organizations.
Beginning November 1, I&M customers in Indiana can apply for winter heating subsidies. Customers can also help their neighbors in need by donating to the Neighbor to Neighbor program. Since 2018, customers have donated over $ 97,000 to the Neighbor to Neighbor Fund. For more information, visit IndianaMichiganPower.com/PaymentAssistance.
I&M also gives customers extra time to pay their bills and offers payment plans. I&M has helped over 100,000 Indiana customers with payment terms in 2020 alone. I&M offers payment extensions, giving customers a few extra days to pay their bill in full. In addition, the company also offers extended payment terms, allowing the customer to spread their payments over a few months.
Local and federal aid
I&M works with local and federal organizations to help customers find local and federal assistance. Together, these community partnerships have helped more than 28,000 customers pay their utility bills. Customers can call 211 or visit IN211.org for information on utilities, housing, health care, and many other types of assistance. They can also find a list of local and federal support agencies at ElectricIdeas.com/Home.
Customers can save money at home by adopting simple, free energy habits. I&M provides over 100 tips on ElectricIdeas.com/Tips to help residential and commercial customers save energy. Customers can also find discounts and energy saving products at ElectricIdeas.com/Home.
Income-eligible clients (those earning no more than 200% of the federal poverty level) can enroll in a virtual energy balance. For a family of four, the annual income level is $ 53,004. These customers will also receive an energy saving kit worth up to $ 48 shipped directly to their home. Please visit ElectricIdeas.com/IQW to learn more and to register.
If the home qualifies, I&M can help you plan recommended weatherization upgrades with a qualified contactor and may be able to provide up to $ 4,000 in upgrades. Please visit the Income Qualifying / Waterproofing Home Energy Balance (electricideas.com) to learn more.